How To Book With Us?

We make your online reservation extremely satisfying, comfortable and without apprehension over your security, privacy and concern about online reservations.

Making an online reservation is easy. Just complete the reservations form: BOOK HOTEL , BOOK TOUR or BOOK TRANSFER online security SSL(128bit), making sure that you send us your e-mail address. As soon as we receive your request, we will reply within 24 hours.

Deposits & Payment Policy

Deposit of 20% of the total of tour is required upon confirmation of booking tour.  You have peace of mind until 2 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.

The bank account name: LUXURY TRAVEL Co., Ltd.
The bank name: ANZ Bank, Hanoi Branch
The bank branch: Hanoi Branch
The International Banking Account Number: 6276881
Bank Swift Code: ANZB VNVX
The bank address: 14 Le Thai To Street, Hanoi , Vietnam
Website: www.anz.com/vietnam

All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard and American Express Credit Card without credit card transaction fee ( 3% fee for Visa, Mastercard or 4% for American Express Credit Card).

- If you wish to pay us online on our secure server, please click here and fill in the form.

- Click here and then print a copy of our credit card charge form offline. Once completed please fax the form with one copy of 2 sides of your credit card with your signature to our Hanoi Head Office at ++84.4.3927 4118 or scan it and email us to This email address is being protected from spambots. You need JavaScript enabled to view it.

After receiving your payment, we will issue you the hotel voucher and/or final confirmation itinerary, which can be sent to you by fax or e-mail.

Children Policies
+ Maximum 1 child can share the parent's existing bedding.
+ Child under 2 years old is free of charge and share the parent's existing bedding.
+ Child from 2 - under 6 years old: 50% of adult price and share the parent's existing bedding.
+ Child from 7 - under 12 years old: 75% of adult price and share the parent's existing bedding

Booking Amendment
Flexibilility is our strongest point. You can amend your booking when it is made. Just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your booking number. Our reservations team is glad to amend your booking accordingly.

Cancellation Policy
NON REFUNDABLE deposit
of 10 US$ for hotel, air ticket booking upon services confirmation or US$ 100 upon tours services confirmation

Cancellations will be charged as follow:
+ 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back 
+ 59-30 days before arrival: 5% cancellation charge.
+ 29-15 days before arrival: 10%
+ 14-8  days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%

Unused Services
+ No refund will be given for any unused service after the trip has commenced.

Liability

Luxury Travel Co., Ltd. is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.

Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, Luxury Travel Co., Ltd will endeavor to substitute a suitable arrangement of similar value. Participation on any tours implies full agreement to the above conditions by all parties involved.

Passport and Entry Visa
Your passport must be valid for at least six months following your entry date to your travel destination.
It is your responsibility to ensure that you are in possession of a valid passport and visa and all travel documents are valid for travel. 

Travel Insurance
Travel insurance is not included in your tour price. It is the passenger's responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details.

Luxury Travel Co., Ltd. strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellation, lost of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined.

If you wish to speak to us, please call our Reservation Center at ++84.4.3927 4120 and live chat during our business office hours.

Are you Ready? Book Today! Click here to Book Our Services Online on Secure Server.

Hotlines 24 hours/7 days Customer Support +84. 1234 68 69 96 Mr.Thang Phan

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